Car accessories online store FAQs
- What types of products do you sell? We sell a variety of car accessories and parts, including interior and exterior accessories, electronics, performance parts, cleaning and detailing products, tires and wheels, safety and security products, audio and entertainment systems, lighting, and maintenance and repair products.
- What are your shipping policies and rates? We offer standard free shipping to most locations and expedited shipping for an additional fee. Our extra shipping fees (where applicable) are based on the weight and destination of your order.
- What is your return and exchange policy? We accept returns and exchanges within 30 days of purchase, as long as the item is in new and unused condition. Electronics must not have been opened and the return of electronics is based on an incorrect order received. You will be responsible for shipping costs unless the item was defective or damaged upon arrival. Please contact our customer service team to initiate a return or exchange.
- How can I contact customer service if I have a question or concern? You can contact our customer service team by email, phone, or live chat during business hours. Our contact information is listed on our website.
- What payment methods do you accept? We accept payment by credit card, PayPal, and bank transfer.
- How do I track my order? Once your order has been shipped, you will receive a tracking number by email or text message. You can use this number to track your package online or through our mobile app.
- Do you offer any promotions or discounts? Yes, we periodically offer promotions and discounts to our customers. Be sure to sign up for our email list or follow us on social media to stay informed.
- How can I be notified of new products or promotions? You can sign up for our email list or follow us on social media to be notified of new products and promotions.
- How long does AutoMods take to deliver? AutoMods typically delivers within 3 to 15 working days, ensuring efficient shipping for your automotive modifications.
- Can I cancel or change my order after it has been placed? If your order has not yet shipped, you may be able to cancel or change it by contacting our customer service team. Once your order has shipped, it cannot be changed or cancelled.
- How do you ensure the security of my personal and payment information? We take the security of your personal and payment information very seriously. We use industry-standard encryption technology to protect your data during transmission, and we do not store your payment information on our servers.